Extra evening, weekend and Bank Holiday appointments are now available in East Kent to help patients get the care they need, when they need it.
This is part of a national drive to improve access to GP practice services and give people the opportunity to have an appointment at a time that suits them.
The extra appointments, which may be provided by a GP, nurse, physiotherapist, paramedic practitioner or other health professional, are for routine, non-urgent care. The extra slots are available between 6.30pm and 8pm each weekday. There are also appointments on Saturdays, Sundays and Bank Holidays.
They will not necessarily be at patients’ usual GP practice, but the health professionals treating them will be able to see their full medical records, with their consent. Patients who need an appointment will be allocated the most suitable clinician for their need.
Dr Simon Dunn, chair of NHS Canterbury and Coastal Clinical Commissioning Group (CCG), said:
“We know that people sometimes have to wait to see a nurse or doctor and we believe the new longer hours will be of particular help to commuters, parents with young families, and other people who find it difficult to get to their practice during normal working hours.
Anyone wanting to make an appointment should contact their GP practice in the first instance. Trained reception staff will know where and when appointments are available, and with which healthcare professional, and will be able to book the patient in. Patients should advise the receptionist if they particularly want an evening or weekend appointment.
These extra appointments will be available for pre-booked care. It’s important to remember that anyone who needs medical assistance when their practice is closed should continue to dial NHS 111.”
To make sure that the new appointments system works well for patients, the CCG would like to encourage people to tell us about their experiences of them. Anyone with comments or queries can email the patient experience team: firstname.lastname@example.org
As part of the Improved Access Scheme, Faversham Medical Practice, Newton Place Surgery, and Estuary View Medical Practice are working together, to offer all patients in Faversham and Whitstable the opportunity to book an appointment in the evenings and on weekends.
All patients from these GP Surgeries have the choice to book into these appointments. It doesn't matter which surgery you are registered with.
If you require urgent medical assistance outside of normal surgery hours please call NHS111 by dialling 111.
The practice now runs the Minor Injuries Unit at the Faversham Health Centre. It is available to all patients both in and out of Faversham. Entrance is through the Health Centre.
It is open from 8 AM till 8 PM 7 days a week, including Bank Holidays (apart from Christmas day).
You can get help for any Minor Injuries, cuts, wounds, grazes, eye and ear injuries, bites, abscesses, falls, burns, sprains, strains and foreign bodies.
You can also get treatment for Minor Illnesses for problems like infections, rashes, coughs and colds when your GP surgery is closed.
Please note that the surgery will be closed on the following afternoons from 1pm for mandatory staff training.
Canterbury and Coastal Consortium Group have arranged out-of-hours GP cover for the afternoon which can be accessed by dialing 111.
The Minor Injury Unit will still be open from 8am-8pm every day and will be able to see any Minor Injuries or Minor Illness whilst the surgery is closed. This is open to all patients, whether you are registered with a Faversham GP or not.
14 Cross Lane,Faversham,Kent ME13 8PN
82-83 Preston St,Faversham,Kent, ME13 8NU
Crescent Rd,Faversham,Kent, ME13 7AS
Newton Place Surgery,Newton Road,Faversham,Kent, ME13 8FH
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